How Orderhive’s order management app can decrease delivery time?

With the evolution of smartphones, today, they are not only used to make calls or text messages, but also, allows you process complex business operations in the most simplest ways.

Lately, mobile apps are proving to be a real time-saver for many business owners that allow a quick access to their important data and manage operations at the tip of the finger.

In this article, we will discuss on how using an order management app will help ecommerce business owners decrease delivery time.

There are many order management apps, however, some of them are either costly while others offer complex interface. If you are looking for simpler and cost-effective app, then Orderhive is the answer.

Orderhive Order Management App

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Not being able to fulfill your orders in time can be frustrating for both, you and your customers. To eliminate such ugly scenarios, Orderhive management app will allow you process and ship orders from anywhere, anytime. Offering easiest order management tools and integration with leading shipping solutions(ShipStation, AfterShip, EasyPost), Orderhive app has already proven to be an ideal order management solution for many e-commerce business owners.

Key features that you can expect from Orderhive order management app

1. Automatically pushes order status

As soon as you create shipments or change order status, those changes will be automatically pushed to your channel in real-time. This means, you’ll eliminate the risk of fulfillment delays and boost customer service experience by offering in time delivery service, always.

2. Create full and partial shipments

There maybe times when you want to fulfill your sales orders partially, which means you want to ship certain products now and others later. Orderhive’s order management app allows you to do so. Quickly create shipments on-the-go for the ones you want to process, and gain access to the history of all your fulfilled products in real-time. This way, you can easily process orders as per your customer’s requirements, as well as, ensure you don’t miss out any order.

3. Print packing slips, shipping labels, and pick lists

One of the major advantage, you can also create packing slips and shipping labels. This way you can easily print them and make your package ship-ready from the place you are. Boost customer experience and bid goodbye to delay in order fulfillment, especially for those urgent requests from your customers.

4. Update shipping and tracking information on the go

Integrated with leading shipping solutions to enhance your fulfillment processes, Orderhive’s management app updates shipping information like carrier name, tracking number to your Orderhive account immediately when an order is processed. This makes it easy to access informations immediately and provide updates to customers whenever they contact you.

5. Create invoices with just a few taps

Another time-saving advantage, you can create invoices and insert a customized message for every sales orders that is to be fulfilled. Invoice generated via Orderhive management app are simple and have an aesthetic appeal, which you can quickly email it to your customers in just a few taps on your mobile screen. Also, Orderhive being well-connected with Xero accounting software, therefore integrating your Xero account with Orderhive will automatically push products and customers that are fetched from the invoice and immediately export the same to your Xero account.

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Adopting Orderhive’s management app, you’ll be able to fulfill order management processes quickly and efficiently, helping you to save loads of time, money, and effort.
Available on Google Play Store: https://goo.gl/LQxzQ3

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Posted in Business Management Software, Inventory Management Software, Order Management System

Importance of RFID in inventory management

If your business is into selling of products, I’m sure you understand how important it is to track products for a continual growth.

Tracking inventory is the backbone for any retail business, if not managed accurately there will be chances when you’ll have to deny your potential customers, just because you do not have stock in hand to process their orders. And, ignoring customers due to stock issue will immediately creates a bad impression in their mind, and your most frustrated customers can even spread a bad word of mouth for your brand.

With the advent of technology, retailers can now access tools that allow the most simplest and accurate way to manage and maintain inventory levels. RFID (Radio Frequency Identification) is in the market since quite a long, however, not many business owners are taking an advantage of this cost-effective inventory management solution.

What is RFID technology?

RFID technology eliminates manual entry and automates the data collection process. Adopting this modern inventory management tool, can decrease labor cost, increase shipping accuracy, and make process faster.

RFID technology

Image Source: https://msdn.microsoft.com/en-us/library/aa479362.aspx

How does it help?

For those who are using scanning barcode technology for managing stock, involves manual takings which can lead to costly errors, if not done correctly. Unlike barcode scanner, RFID technology allows business owners an ability to track and manage the their stock levels without human interventions. This way, RFID technology is widely been adopted by warehouse and distribution owners, as it directly eliminate the need of scanning products, manually.

RFID

RFID key benefits:

1. Accurate stock levels

Maintaining accurate inventory level is the key to successful selling. And, one of the benefits of using RFID technology- is it will help keep your shelves always stocked. Also, for business owners who sell apparel- apart from tracking inventory level, this technology will provide information specific details like size, and color of products that need to be stocked.

2. Safety stock measures

Shoplifting is also one of the major reasons for lading up with inaccurate inventory levels. RFID technology has already proven to reduce such ugly scenarios as it will help you track where the product is going, which in turn, will make it easy to take safety measures immediately to curb the problem. Also, it displays which products are missing to ensure stock levels are updated accordingly.

3. Improved customer experience

Allowing an ability to track and maintain stock levels in a simpler way, RFID technology also helps business owners to make informed decisions on what products and styles are in trend. This technology, allows brick-and-mortar store owners to capture the information about all clothing that people try on, which means it becomes easy to know what products are selling and what is not. Having such data in hand, business owners can easily enhance customer experience by stocking products that are in demand.

So, if you are one of them who has yet not taken an advantage of this technology, you are really losing an opportunity to make the best use out of your inventory.

Posted in Uncategorized

Managing Inventory for home based business: Tips & Tricks

With the advent of Internet and advancement of technology, today, many people are making money from the convenience of their home. And, lately home-based business trends are experiencing an immense growth in this new year 2015.

More and more individuals are starting their business at home due to many reasons, however, low cost and convenience are its major benefits that makes it to be a successful business trend.

Now, if you are one of them who has stopped yourself from jumping into this successfully growing trend just because you are worried about coping up with stock ins and outs, then continue reading this article.

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Below are 3 essential tips and tricks that will effectively help you manage inventory for your home-based business

1. Make it a point to regularly track your products

Most of the home-based business owners dropship their customers orders, however for those who stock inventory and fulfill orders on their own, keeping a regular check on inventory is must to ensure products are always made available for your customers.

For instance: If you have a sell handmade products, and you decide to store your inventory at home. What can be the best practice to organize and track your inventory?

An ideal way is to select a cool, dry area that is not trafficked by kids, or even other members at home. Try and create shelves, allocating SKU’s for each products you stock. This will not only make it look neat, but also, will allow you  to track products easily and always maintain accurate inventory levels for your home-based business.

Trick: You may have few stocks to deal with, which you may think to track manually. This does not sound impossible, however there will be chances of errors that may end up losing you sales orders. And, loss of even a single sales order will impact the growth of your home-based business. Therefore, consolidating all your inventory in one centralized system will be an ideal way to keep a track on stock. As, such systems allow a real-time view of your products, ensuring you will never have to deny your customers due to no stock available.

2. Always updated stock levels after a sale is made

Running a business from home, mostly you’ll prefer to keep less stock in hand. This means, updating your stock counts every time a sale is made, becomes very important to make products available to customers, all time.

Trick: Adopting an inventory management system will help you automate your stock updates, ensuring you never go out of stock. Such systems will also allow you create stock alerts and safety lock to make sure you procure and receive products in time.

3. Have a clear visibility of all your suppliers

Whether you stock inventory on your own or dropship orders to your customer, you’ll have to deal with suppliers. And, having an easy access of all your suppliers will help you quickly coordinate with them, especially when you need them the most (emergency stock requirements).

Trick: Investing in a dropship management system will not only help you to consolidate and gain real-time visibility of your suppliers from one place, but also gives you a chance to build stronger relationship with them. This develops a unique trust, and having an ability to receive products in time, will ensure a strong inventory management practice for your home-based business.

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Posted in Business Management Software, Inventory Management

How Companies Can Solve “Out Of Stock Issues”: Tips And Tricks?

The worst situation for any retailer, is not being able to fulfill customer’s orders due to unavailable stock. Because, unable to process orders in time directly hampers the brand value (customer service + profits).

Out-of-stock

What are the key factors that lead to out of stock scenarios and how you can get rid of them?

1- Inefficiency in the supply chain process

No matter how good you build up relationship with your suppliers, if they are unable to supply you with products when needed the most will create an imbalance in your fulfillment process that leads to delay in order processing and most of the time, you’ll have to deny your customers. Apart from offering a bad customer service, you also lose profits for your business.

Tip:

Ensure your suppliers will provide you with inventory whenever needed, and are flexible to delivery at anytime, anywhere. This will ensure products are always available for instant order fulfillment.

For instance: When you realize a particular product is out of stock on receiving customer’s order, it automatically delay your fulfilment process. To avoid such cases, dealing with suppliers who can directly pack and ship your customers orders themselves can be one of the solutions to overcome out-of-stock situations.

Trick:

Having an integrated inventory management/dropshipment system will help you consolidate all your inventory and supplier’s data at one place, allowing you a real-time visibility of your stock levels. This will make it easy for you to enhance supply chain process, which is crucial for eliminating out of stock scenarios.

2- Inaccurate inventory level updates

You may be receiving your purchase orders in time that allows you to immediately fulfill your customer’s orders. But, if stock levels are not updated for every sale that is made will frequently result to out of stock situations.

Tip:

Once you ship your customer’s order ensure your stock levels are instantly updated across all your channels to maintain accurate inventory counts and know when to reorder products.

For instance: You sell over multiple platforms and receive an order for one of your channels, now updating stock levels for that particular product across all your channels will automatically eliminate the risks of not having products, when needed the most.

Trick:

Adopting an inventory management system will help you sync all your products in one system and auto-updates inventory levels across all your channels, whenever a sale is made. Doing so, you’ll permanently eliminate the risk of inaccurate inventory levels.

3- No safety lock practice

Though updating inventory counts after every sale is crucial to maintain a positive stock availability, but a relative function is also to safely stock products that will help you overcome out of stock issues.

Tip:

Know your product performance and calculate safety lock for the best selling ones that can help you fulfill and process orders in time, even when stock levels are inaccurate. Yes, you heard it correct.

For instance: During festivals, you’ll experience huge rush of orders and this is when maximum chances of out of stock issues arises. Considering such situations, you can buffer additional stock level for all those products that you think will sell good.

Trick:

Adopting a centralized system for managing inventory, means all your stock ins and outs are recorded at one place. This way, it will become easy to track fast-moving products for which you can calculate and add a safe lock and ensure orders are always processed as promised.

In the end, running out of products can hamper you from continual growth, however focusing on the above factors and practicing the tips and tricks will ensure your customers always get what they want.

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Posted in Inventory Management Software

Top 5 website engagement tips you must have in your customer service strategy

As a startup your customer base will be small, hence it is easy to stay on top of what your customers wants. But, as and when your brand gets more visibility, you’ll need to adopt smart tactics to understand and withstand your ever-growing customer base and their expectations. So, how can you adopt an excellent customer service practice for your eCommerce business?

Instead of spending dollars to understand your customers needs, why not try and test tactics that are already proven by some of the leading eCommerce companies.

1. Personalized messages

Today, modern customers are no longer attracted to those traditional content and information when shopping online. They like to be treated as individuals, as it makes them feel special. Offering personalized content is the foremost thing to focus in your customer service strategy for your ecommerce business.

J.Crew– an American retailer dealing with apparel offers one of the best personalized customer service tactics that can help you bring to light.

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How can it benefit?

The “Gifts for Her” tactic specifically targets female audiences helping them an ability to browse for the latest products and purchase the ones that will never go wrong.

 

2. Quick-to-convert call-to-action buttons

Modern customers mostly deal with brands that allow them a single window shopping experience. This includes easy-to-find search box, shipping and return policy, and traceable add-to-cart button. Offering these elements on your homepage can be an ideal place from where customers can quickly access information they need.

Zappos– an online shoe and clothing shop offers multiple call-to-action buttons, resulting for an easy navigation and quick browsing experience for any modern shoppers. Take a look at each and every call-to-action button displayed in the image below.

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How can it benefit?

By offering simple multiple call to action buttons will help customers get information instantly,  encouraging them to take actions on-the-go. You can see how Zappos intuitive interface allows it’s customers with content that offers all major information at one place. This enhances customer experience helping them to make quick decisions.

 

3. Shipping deals

Shipping information is one of the most important factor that modern shoppers look for, when shopping online. You may regularly come up with shipping deals to enhance customer experience, but if you don’t highlight such deals your customers will not know about it.

MR PORTER– a global online retail destination for men’s style offers a perfect example of showcasing shipping deals that result for an unique customer service experience.

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How can it benefit?

Shipping offers can save a lot of customer’s hard earned money that automatically encourages them to become loyal with brands. MR PORTER’s “free express shipping” example will not only encourage customers to engage with the brand, but also enforce them to take actions immediately in a fear of losing such valuable shipping benefits.

 

4. Easy-to-find functionality

One of the most influential customer service factor is the design of your ecommerce site. Modern customers expect a smooth browsing and purchase flow, therefore, eliminating unnecessary clutters can increase excitement of customers for making the purchase.

Firebox– is an online hub offering an eclectic mix of  exclusive, unusual Gifts, Tech, Food, Drink, Gadgets, Art, Books, Home, Clothing, Games, etc. Simple yet innovative, this site offers attractive prompts and easy-to-search functionality, ensuring customers are not distracted and can enjoy an excellent browsing experience, with no long wait time.

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How can it benefit?

Your website elements will determine your customer’s journey with your brand. FIREBOX offers one of the best homepage design that is simple and clean. If you think stuffing your homepage with too many call-to-action buttons will help you increase conversion rates, then you are wrong. Instead include only those elements that you are sure of getting an engagement level from each.

 

5. Valuable follow ups

Get rid of those lazy promotional tactics to win over customer’s heart. Modern shoppers expect a give-and-take relationship, therefore, if you want to develop a happy customer base provide valuable follow ups that will show you care about keeping them as a customer.

Women Within– a plus-size women clothing brand offer one of the best follow up example that not only attracts customers to take an immediate action, but give a chance to always keep your brand fresh in their mind.

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How can it benefit?

Modern shoppers are not at all encouraged by those traditional promotional tactics like birthday wishes. Instead, they are looking for something that could allow some benefits monetarily.  Women Within has adopted a good way for increasing subscriptions for their site by allowing high discount offer for each and every customers who subscribes. Also, increasing sign-ups will make it even more easy to understand and target customers with an excellent customer service.

In Closing

Following the above tips, you can adopt some of the smart ways to engage and enhance customer experience. But, at the same time you also need to monitor your customer’s actions in an effort to understand their needs. An inventory and order management system will offer tools that will help you consolidate all your customer’s data in one location, from where you can anytime, anywhere access their information and offer them unique shopping customer service, always.

Posted in Uncategorized

5 Key benefits of using cloud software for your e-commerce business

Technology has come so far, it’s not surprising that e-commerce owners are adapting new ways of managing their business processes. Although, coping up with the technology can be a real challenge, e-commerce owners who incorporate the latest ones are gaining a competitive advantage over their competitors.

Cloud computing software, a bliss for e-commerce business

Lately, cloud-based software is rapidly becoming the preferred solution for e-commerce businesses who are seeking for simplest, efficient, and accurate ways to manage complex back-end tasks.
So, what are the key benefits of using cloud software for your e-commerce business?

1. Get started with a click

When using traditional software and servers, you’ll have to go through the hassle of installing and maintaining it, unlike cloud software. Eliminate the pain of installation and manual upgrades, as by adopting a cloud software for your e-commerce business will get you started in a click.

2. Access from any of your touchpoints

Nowadays, to keep ahead of the competition, you need to have an anytime accessibility to all your e-commerce stores. This will help you conduct your business processes from anywhere in real-time, allowing to grab every opportunities that comes your way. Cloud-software enables you to run your e-commerce business, whether you are  at home or store location, using your laptop, personal computer and even on your smart devices, too.

3. Customize according to your business needs

Traditional software are limited to features and functionalities, and have storage limitations too. Plus, buying an additional software and managing their regular updates will consume both, effort and cost. Cloud software supports multiple features and allow customization according to the e-commerce business needs. For instance, if you dropship every of your customer’s orders, you have to deal with multiple suppliers. And, managing each of them using different systems will consume more time, effort, as well as capital.

Dropship management cloud-software will automate your dropshipping processes, as well as provide you an instant access to all your dropshippers from one centralized system.

4. Safely secure data

Most of e-commerce business owners misinterpret cloud-software to be unsafe for running their business and storing data. That’s not true. Instead, these software allow a safer protection by storing data securely on hosted servers, in the cloud. Adopting a cloud software you won’t have a server onsite, which means unpredictable scenarios like power cut and service interruptions will not affect your business data at all.

5. Spend less and get more

Shifting to a single software to manage and run your e-commerce stores will reduce cost behind using multiple systems, server storage space, as well as electricity consumption. With cloud-software you can meet all your business requirements under one roof, saving dollars and dollars per year for your business.

Depending on your business requirements, cloud software are available for a monthly or annual subscription. And, the best part, most of them allow free trial.

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Posted in cloud computing software, eCommerce Store

Tips For Promoting Your Exhibition Stand, Online!

Whether you are launching a new product, or wanting to create a buzz about your brand offerings- organizing an exhibition stand will help you attract business and allows a medium to communicate valuable messages amongst a large mass of potential audience.
But, if you are not loud about your exhibition, how can you manage getting people there?

To make the most of your exhibition stand, you need to focus on two key things; ways to attract relevant audience to your stand, as well as create an excitement to grab their interest towards your exhibition.

Doing it in a right way, you can expect increase in conversion and new customer base. But how?

Here are some of the most effective tips to help you attract and divert audience for your exhibition, online:

1- Social media activities

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With the increasing popularity of social networking sites, today, apart from allowing people to stay connected, it has also proved to be a great marketing source for many business owners, too. Among those many benefits, social media platforms helps business owners to run promotional activities, allowing them to target audience who are already interested with the type of their content.

Twitter, LinkedIn, and Facebook has already proven to be ideal promotional platforms for many business owners. These networking sites allow tools to divert relevant audience’s attention in the most simplest and effective way.
Ensure you take an advantage of Facebook’s event tool, Twitter’s hashtag power, as well as LinkedIn’s discussion feature. Create an engrossing content to highlight your announcement, accompanied by photos of what they can expect at your exhibition stand.

2- Blogs and PR activities

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Blogging and PR activities are considered to be among the most powerful and influencing promotional methods performed by many business owners. At the same time, too much of blogging and PR activities can be annoying. If I’m recommending you with these mediums for promoting your exhibition, I would suggest you stick to two posts for each.

The first post, create an alert for your exhibition – what is it all about, and how will the audience benefit from your exhibition stand. Focusing on these two factors, you can create content and publish your blog as well as PR post across all relevant channels. This will help you create a buzz about your exhibition and make it viral over the web. I would suggest you to publish your first post ten days prior to the exhibition. By doing this, you will allow audience enough time to know your brand, increasing chances for them to share the content in their connections too.
The second post, you can publish two days prior to the exhibition. This will act as a reminder as well as help you figure out how many attendees will actually show up. Make this post apt and influential to garner as many people, as you can.

3- Email marketing campaigns

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Lastly, an announcement about your exhibition in your email campaigns can be a great influencer. When I say email marketing campaign, it does not have to be an entirely standalone email, your exhibition announcements can be easily slipped into your monthly newsletter or any existing email campaigns that are already scheduled to distribute. Ensure your content highlights the exhibition stand details that will help interested audience to fix an appointment with you for the exhibition.

In the end, with advancement of mobile devices- ensure your content provides an optimal viewing and browsing experience across all smartphones and smart devices (smartwatches) to reach maximum audience as you can.
Godspeed!

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Posted in Business Promotion, Tips & Tricks
Order & Inventory Management System
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