In the world of ecommerce the importance of retaining existing customers and expanding is of supreme importance.
Customer relationship management helps business gain real-time insights of their customers behavior and modify their business operations to ensure that customers are served in the best possible way. In essence, CRM helps a business to understand and learn the value of their customers and to capitalize on improved business relations. The better you understand your customers, more benefit you are in.
Zoho a leading CRM tool offers a rich-set of features necessary to improvise your sales, marketing, customer management and inventory management, within a single integrated system, which in turn provides you an overall insight of customer relationships. This user-friendly business management software solution enables you to customize, automate, integrate and collaborate during a sale.
Booming Ecommerce business solution like Orderhive helps you easily integrate your Zoho CRM account in a single integrated platform, which in turn allows you to manage and maintain business relationships efficiently. Orderhive a pay-as-you-go business solution is a bliss to establishing and small ecommerce businesses. With no hardware and installation requirements you can easily take an advantage of Zoho CRM to automate and increase your sales productivity, better service to customers resulting in increase in sales and service revenue.
Maintain business relationships by integrating your Zoho CRM account with Orderhive, let me tell you how?
Easy integration of your Zoho CRM account:
Orderhive will help you easily integrate your Zoho CRM account in minutes, all you need is the API key. Once integrated you can easily sync, store and access customer account, contact information, supplier account, sales and purchase orders, all from a single source.
With this integration you can sync customer, order and supplier information that you need to identify your customers and categorize their behavior. This will allow you understand your customers in-depth and modify your business operations to ensure that your customers are best served.
The integration will make for the most effective way to store and manage your customer information. Offering a centralized database, you can run all your business operations from a single source, ensuring you can use up-to-date information.
This integration will not only allows you to collect and save information but also gives you a complete access to it anytime you require. You or your staff can access those information and take steps to enhance customer relationship.
Many ecommerce ventures notice that their existing customers generate a high percentage of their profits than new customers. Hence, with this integration you can access real-time data and obtain a better understanding of your customer’s needs, desires and self-perception, you can reward and target your most valuable customers.
Boost customer service
Just as a small group of your existing customers are the most profitable, a small number of complaining customers often take up a disproportionate amount of staff time. Hence, with this integration you can identify their problems and quickly resolve them. This way you and your staff will have more time for other customers and boost business relationship.
By integrating your Zoho CRM account with Orderhive you can ensure a smooth customer relationship life-cycle management software for managing Sales, Marketing, Customer Support, and Inventory activities in a single system.
User-friendly, yet packed with features for automation, customization, integration, and collaboration that allow you have a complete view of your customer interactions and grow your business relationships fruitfully.
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